The Salesforce Administrator Certification validates your ability to configure, manage, and maintain Salesforce applications. It’s ideal for professionals who want to specialize in CRM solutions, automation, and reporting. This entry-level credential proves your expertise in managing users, data, and security within the Salesforce platform.
Breakdown of exam question types and quantities
Exam domains and their weightings
Recommended study resources and preparation methods
Guidelines for exam retakes and waiting periods
1st Retake: 24-hour wait 2nd Retake: 14-day wait Unlimited retakes allowed (full exam fee required each time)
Common questions about this exam
Requirements before taking this exam
How this exam is administered
In-Person
This exam must be taken at an authorized testing center
About your testing partner
Kryterion, Inc.
Authorized Testing Provider