1
Protect your password
Use a strong password that you do not use anywhere else, and never share it. IDEaL staff will never ask for your password or verification code.
2
Pay only to IDEaL's official accounts
Payments are made only to the bank accounts shown on our website at checkout, in IDEaL’s name. Be cautious of anyone asking you to pay into a personal account, or contacting you from an unfamiliar number or email address. If in doubt, call us on the numbers on our Contact page.
3
Sign out on shared devices
If you use a shared or public computer, sign out when you finish (My profile → Logout) and do not let the browser save your password.
4
Report anything suspicious
If you think someone else has used your account, reset your password straight away and email support@ideal-nig.org.
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