Access, correct or delete your personal data

How to see what IDEaL holds about you, correct it, ask us to delete it, or have a photo removed from our Gallery.

4 steps About 3 minutesUpdated 15 October 2026
1

Read our Privacy Policy

Our Privacy Policy explains what we collect, why, who we share it with and how long we keep it, in line with the Nigeria Data Protection Act 2023.

The Privacy Policy
The Privacy Policy
2

Update your own details

You can correct your name, username, photo and bio yourself in Dashboard → My profile.

3

Make a request

To get a copy of your data, correct something you cannot change yourself, delete your account or data, or withdraw a consent, email support@ideal-nig.org with the subject “Data request”. Tell us what you would like and use the email address linked to your account. We may ask you to confirm your identity, and we respond within 30 days, free of charge.

4

Remove a photo or video

If you (or your child) appear in our Gallery and would like the image removed, email us the page address. We remove images promptly, normally within 5 working days.

If you are not satisfied with how we handle your request, you can complain to the Nigeria Data Protection Commission at ndpc.gov.ng.

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